Vision Bedding
Vision Bedding Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vision Bedding has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find another more viable vendor that responds and can deliver the correct order", "They Don’t Refund So Find Somewhere else", "stay away from this company".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vision Bedding has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find another more viable vendor that responds and can deliver the correct order", "They Don’t Refund So Find Somewhere else", "stay away from this company".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Palo Alto, CaliforniaWrong size curtains delivered
User's recommendation: Find another more viable vendor that responds and can deliver the correct order
Questions before Order is completed
Missing package
Preferred solution: Full refund
User's recommendation: They Don’t Refund So Find Somewhere else
Trying to find out when will my order be shipped
Lost order
Preferred solution: Deliver product or service ordered
Not reachable by phone
Preferred solution: Do the upgrade without the fee for change
User's recommendation: stay away from this company
Vision Bedding Shipping Service Review
Resolved: Vision Bedding will not respond!
- Website
- Lack of customer service
Preferred solution: Deliver product or service ordered
Visionbedding.com screwed up my Christmas order!
Visionbedding.com has refunded my order and apologized so I am withdrawing my complaint. Thank you.
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I too ordered from them and spent $400.00 to receive a comforter that had a huge hole in it. I was told it would be remade just to receive the same blanket with it sewn closed which looks awful and it does not lay flat - waste of money!
JoinerDebbie.
I know you didn't get paid. My issue is this website doesn't print on the main page that the customer's complaint was resolved… as it has been in your case.
According to your dates your order took 11-12 business days to ship instead of the normal 7 on standard order. You did not think to ask for express freight till after it had been shipped. Was yours a complex print job that took them extra time?
You've also said you wrote your review because they weren't trying to help you. I don't understand this. By that point, they had already made and shipped your item, so there was nothing more they could do?
Look, I went online today to write my own review. I got a custom order made and shipped to Australian within 10 days, and 10 days was all I had. I found your review, and felt to respond.
I had also left my order late, I DID choose express freight, but if there were any complexities, or glitches? I was going to miss out.
I hope I would have been pragmatic about it if that had happened and done something like wrap up a picture of the present and present it with a laugh, rather than rushing to the internet to write a scathing review. In truth though… I might had done this.
But my main point is - I did not write in to badmouth you. I wrote in to complain this site does not mark complaints as resolved on the main page. I am sorry I have upset you, it wasn't my intention.
I made no money on my complaint about this store. I was a legit consumer and if you bother to read my post, you will see that I ordered before the deadline.
The company did all that I said and their customer service sucked. It was not until I started posting negative reviews everywhere that they paid any attention to me and finally gave me my money back.
This website does not allow you to remove your review so that is a problems. But I don't appreciate your comments about something you know nothing about.
This is ***. The customer complains, the store fixed the problem.... but I had to click through to the 2nd page to see they had resolved it?
What a terrible website this is - lucky for Vision Bedding I clicked through to this page.
Looking at the dates of this review? I am betting the customer ordered a custom made item right before xmas and was unhappy it was not made and delivered within 24 hours?
Nice work, expect the impossible then badmouth a business unable to achieve it. Even worse, is pissed consumer leaving this clearly vexatious complaint live - I assume its to keep making money from the adsense
visionbedding.com has answered my complaint and has refunded my money so I am taking my complaint back